Citizens Advice Solihull Borough complies with the Data Protection Act 1998 (the “Act”). For the purposes of the Act, Citizens Advice Solihull Borough is the Data Controller.
The Citizens Advice service is committed to safeguarding your privacy, while providing a high quality of service. The Citizens Advice service will treat your personal information as confidential and your details will not be given or sold to anyone. We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.
Your personal information When you provide us with personal information, for example, when using the email advice service, we take steps to ensure that your information is treated securely from the time we receive it. Citizens Advice Solihull Borough makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Citizens Advice Solihull Borough cannot ensure or guarantee the security of information when it is being transmitted.