Citizens Advice Solihull Borough (CASB) work with over 5,000 people to address more than 19,000 issues every year, providing free, independent, impartial, high quality advice. Our service gives people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.


We provide “drop-in” face-to-face support at a main office in Chelmsley Wood and additional outreach premises across Solihull Borough, and further support from telephone support via our Adviceline service, which we deliver 3 days per week, from our office in Solihull Town Centre.


The main areas of advice we cover are welfare benefits, debt, housing, fuel poverty and relationships, but we are the only service who is there to support everyone whatever their issue. 


We value diversity, promote equality and challenge discrimination wherever we find it, and through our research and campaigning we speak up on the issues that affect people’s lives.


Purpose of this role

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support. 


Link workers support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local partners.


Social prescribing can help to strengthen community resilience and personal resilience, and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their well-being.

Responsible to: Advice Session Supervisor

Hours of work: 36 hrs per week 

Salary: £20,600 per annum

Location: Solihull Borough

Contract length: 1 year

Closing date:   11 November  2019

Interview date: 14 November 2019

We have two vacancies for this role


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