The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
The service aims:
To provide the advice people need for the problems they face
To improve the policies and practices that affect people’s lives.
Citizens Advice Solihull Borough is the new charity which launched on the 1st April 2011.
We operate our advice service from one permanent office and numerous outreach venues around the Borough including 27 GP practices.
Our team is made up of 12 paid staff and over 50 volunteers, who give their time to help local people. Volunteers undertake many different roles in our organisation and we are constantly looking to recruit more people in order to expand our service. All Assessors and Advisers at our offices are volunteers and without our volunteers the service would not survive.
Most people are not aware that we are a charity and need to raise funds to supplement the grant income that we receive.