The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

The service aims:
To provide the advice people need for the problems they face
To improve the policies and practices that affect people’s lives.

Citizens Advice Solihull Borough is the new charity which launched on the 1st April 2011.  We operate our advice service from two permanent offices and numerous outreach venues around the Borough.

We are able to see people who are residents of Solihull or patients registered with a GP in Solihull.

Our workforce is made up of over 70 Volunteers, who give their time to help local people.  Last year our Team dedicated £690,000 worth of hours to helping local people.

In 2018/19 we rescheduled £2.6 million in debts for people living in Solihull and raised over £1.9 million in additional benefits.

We have several project operating for 2019/20:

  • Energy Advice Programme – Check, Switch and Save on fuel bills
  • GP Project – If you feel more comfortable seeing one of our Advisers at your GP surgery, book an appointment by calling 03003309019 and we can see you in anyone of the 10 practices in North Solihull
  • ESF – Access to Work – Are you wanting to get back in to work but don’t know where to start, or you need help with a CV, interviewing techniques, job search, volunteering opportunities or need clothes for your interview, get in touch;
    call 03003309019

Most people are not aware that we are a charity and need to raise funds every year to ensure we can provide advice services to local people.

Help to raise money by donating either one off fixed amount or regularly donate per month.

Please make a donation


© 2015 Citizens Advice Solihull Borough | Design by Phil Choi